The Willis Warranty Anything else is less  


Effective January 10, 2008, the Willis Warranty Program is no longer enrolling new projects for either new construction or building envelope remediation work. For any projects that are currently enrolled in the program, we give you our assurance that we will continue to provide the same standard of service and support you’ve come to expect from Willis.

We extend our thanks and appreciation to all the clients who have participated in the Willis Warranty program. If you are interested in finding a list of options for Home Warranty providers, please contact the Homeowner Protection Office (HPO) at 1-800-407-7757 or review their website at

For more information on our Construction Practice Group and our Risk Management, Insurance and Surety Services, please view our website at or call us at (604) 683-6831.


To report a new claim or to enquire about an existing claim, please contact one of our Willis Warranty claims representatives at our main number of 604-683-6831.

If you have any questions, please let me know.

Please feel free to send us details of your claim including photographs of the deficiencies or copies of any independent reports by fax to (604) 683-5746 or send your correspondence by mail to:

Attention: Willis Warranty Claims Department
1500-1095 West Pender St.
Vancouver, BC
V6E 2M6

Please note that claims will be reported to an independent adjusting firm called Barnes Craig & Associates who will be in contact with you to adjudicate the claim.


For any questions relating to construction reviews, engineering, policy documents and general warranty coverage questions, please contact us at (604) 683-6831.